Terms of Service

1. The service

Trips is a travel planning tool for itineraries, lodging, transport, food, sights and packing. You can see your plans on a map, edit with companions, work offline, export, and browse, search and copy trips others have shared.

The service keeps improving, so features may be added or changed. We announce significant changes in the service ahead of time.

2. Accounts

You sign in with a Google account and are responsible for its use and security.

You need to be at least 13. Minors should use Trips with a parent or guardian’s consent.

3. Plans and public content

Trips on the Free plan are public. Their itinerary, including title, dates, entries, places, public notes and photos, can be viewed by anyone and indexed by search engines. Other users can copy the itinerary into their own trips, without the photos.

Booking details, including booking codes, flight or seat numbers, phone numbers, costs and private notes, and uploaded files are visible to trip members on every plan. Public pages for Free trips show lodging by area.

Plus and Pro can create private trips, and Pro can also hide parts of a trip and choose viewers. Features and allowances are as listed on the pricing page.

When a paid plan ends or is downgraded, private trips stay private and become read-only until you upgrade again.

4. Your content

The trips, photos and text you create or upload remain yours. Please make sure you have the right to use them.

For content you make public, you give us and other users a worldwide, royalty-free, non-exclusive licence to display and index it in the service, share links to it, and copy its public version. When you make a trip private or delete it, it comes off public pages, and copies others made earlier belong to them.

To run the service we store, process and transmit your content, for example converting photos to WebP and removing their location data.

5. Acceptable use

Use Trips lawfully and in good faith. Please don’t upload infringing, sexual, violent, hateful or harassing content, publish other people’s personal data (such as someone else’s address, ID or bookings), spread malware, scrape data in bulk, or disrupt the service.

We may remove content or restrict or close accounts that break these rules.

6. Payments and subscriptions

Paid plans renew monthly or yearly, with prices and taxes shown at checkout. Payments are collected, and receipts issued, by our payment provider acting as Merchant of Record.

You can cancel anytime and keep paid features until the end of the current period. See the Refund Policy for refunds.

If prices change, we will let you know before your next billing period.

7. Map data and travel information

Map data comes from OpenStreetMap and OpenFreeMap, and place search from Photon. It may be incomplete in places.

Trips helps you plan, so confirm bookings directly with providers. Times, time-zone conversions and packing reminders are there to guide your planning.

8. Liability

The service is provided as is. We work to keep it reliable and your data safe, and we recommend exporting .trip backups from time to time.

To the extent the law allows, we are not liable for indirect or consequential losses such as missed flights or changed plans, and our total liability is limited to what you paid us in the twelve months before the claim.

9. Ending the service

You can stop using Trips and delete your trips at any time. We may close accounts that break these terms, and where reasonable we will let you export your data first.

10. Updates, governing law and contact

We announce material updates to these terms in the service before they take effect, and continuing to use Trips afterwards means you accept them.

These terms are governed by the laws of Taiwan (Republic of China), with the Taipei District Court, Taiwan as the court of first instance. Consumer rights you have where you live still apply.

Questions are welcome at support@stratoxphere.app.